We re-engineered traditional processes by customising software such as Automation Software to meet our specific and unique needs and improve the productivity of each department. It handles all department job scheduling automatically, with all jobs being automatically generated by the system. Automation Software also enables management analysis of client industries, location and number of new clients while ensuring that the information is secured. Additionally, Automation Software is customisable to meet our clients’ special needs. For instance, the client can request either forwarding the letter daily, weekly, monthly or opt for self-collect options.

• Finance: It connects all departments in a single system where all the billing is automated (issue invoice and reminders).
• Tax, accounting and secretarial department : It is our secretarial software which generates resolution and agreement, and automatically reminds clients on all deadlines related to accounting, tax and secretarial. This saves our admin staff the time-consuming task of manually preparing hundreds to thousands of emails every week.
• HOD and HR: It constantly monitors staffs’ job progress and generate analyses of staff productivity in terms of total number of jobs completed
• Immigration: It tracks and prompts users when a passport or work pass is expiring. It allows the immigration department to track work pass expiry and provide the client with updates and follow-up actions promptly.

3E Accounting offers a healthy learning environment with high IT security for our staff as much as  customer data and privacy is our top priority.

This includes installing Firewall and Anti-virus software to enhance overall IT security. “Automated spam filter” automatically filters out spam mails and reduces the possibility of 3E Accounting staff receiving phishing emails. Additionally, our staff are able to learn easily anytime and from anywhere as they can receive comprehensive skills and IT training via video training and/or online training.

3E Accounting also uses the Know Your Customer (KYC) software which is 100% in compliance with ACRA and ISCA guidelines. It is a cost-effective customer screening software to ensure that the clients are in full compliance with KYC regulatory requirements, risk assessment, record keeping, screening and on-going due diligence obligations. In addition, it has unique capabilities to constantly scan and monitor globally for adverse news of clients and conduct client risk assessment on an ongoing basis, similar to an automated client vetting and blacklist system.

Besides conducting a yearly/ triennially routine check automatically, it alerts the user of any blacklisted clients and potential risk/ issues involved. This is very helpful in making secretarial work more secure and reduces business risk significantly.

As the largest home-grown international accounting network with a global presence in more than 80 countries, 3E Accounting understands that mobility and instant access is key to business success. 3E Accounting Mobile App is specially designed to be an informative and easy-to-use app for people all around the world.

It includes a variety of powerful and advanced functions such as Appointment System, Location Searching, Latest 3E Accounting News, and most importantly, a page dedicated to share all Ongoing 3E Accounting Promotions.

Name card QR code –  this is an example of how 3E Accounting innovatively uses technology to simplify the process for contacts. All you need to do is simply scan the QR code and your mobile device will be able to retrieve 3E Accounting’s contact details.

Digitalisation has enabled 3E Accounting to put our Employees First. By investing in VPN and TMS (Time Management System), 3E Accounting is able to commit and implement the Tripartite Standards on Flexible Working Arrangements (FWAs). VPN allows employees to work from home, just like working in the office (flexi-place), whereas TMS facilitates the implementation of staggered working hours (flexi-time).

TMS automatically tracks employees’ daily attendance of at least 8 hours regardless of when they start to report between 8am to 10am. Time-off application is hence made easier via TMS.

As TMS is connected to the Payroll system, 3E Accounting employees do not need to fill in time-sheets, a common complaint by many in the industry. Employees just have to clock-in (tap in) and clock-out (tap out). Besides card tapping, 3E Accounting’s TMS system also supports Fingerprint function.

“You can forget to bring your card. Just don’t forget to bring your hand.”

3E Accounting has engineered a Financial Report Robot requiring minimal human inputs, to produce financial reports that are in accordance with the Singapore Financial Reporting Standards (SFRS) presentation and disclosure within 30 seconds. This powerful technology solution will improve the firm’s productivity by 90% in the long run due to the significant increase in time savings on each financial statements by reducing an average time spent of 5 to 8 hours to just 30 seconds. Furthermore, the Financial Report Robot addresses common challenges in the accountancy sector, including voluminous and tedious data entry work, and notably reducing mistakes of human error. This robotics technology was developed by the Digital R&D team through AI technology, programmed machine learning and integrating of natural language processing in a financial statement generator software to pick up data in different formats. With human inputs comprising only a trial balance and Profit and Loss Statement, the software will automatically analyze, learn and verify the data before translating it into financial reporting statements. With this quantum leap, the role of accountants will be transformed to focus on more value creation activities such as financial advisory work, analyzing the financial data to discover ways for clients to improve their businesses financially today and plan strategically for the future.

3E Accounting deploys Artificial Intelligence (AI) technology in its operating system to identify emails of spam nature, such as phishing emails or those that contain malware or ransomware. Such emails are filtered and redirected to 3E Accounting’s centralised spam system without reaching the employee’s personal email inbox. To further safeguard individual employees from any suspicious emails, 3E Accounting developed the Fraud Detection Robot that utilises AI technology to conduct precise and smart filtering to sieve out up to 99% of emails of phishing, fraud and spam natures on a daily basis. The Digital R&D team conducts dummy tests daily by feeding the robot with spam emails created in-house to ensure that its effectiveness is not compromised. Over the past 12 months, the robot has achieved an impressive track record with not even a single spam email reaching the end-user (employee). This safeguards company software from infiltration and protects the data and information of the company from being exfiltrated by criminals with malicious intentions.

Not only does the Fraud Detection Robot help 3E Accounting manage fraud risks internally, it plays an important function to help clients. The in-system integration with 3E Accounting’s Financial Report Robot provides 3E Accounting with the ability to flag out accounts with high fraud risk, such as bank accounts with large amounts of cash. The deployment of robotic technology ensures that 3E Accounting will pay special attention to the general ledgers and supporting documents of the flagged accounts to scan for unusual transactions. Should there be entries that raise suspicion, key account managers will engage clients and investigate potential fraudulent origins.

Currently in development stages, the Tax Robot will be programmed with machine learning technology to perform AI tasks including automation of the preparation of Tax Computation and Form C-S/ C in accordance with Inland Revenue Authority of Singapore (IRAS) rules of taxation using uploaded inputs of Financial Statements and Fixed Assets Registers. This Tax Robot technology will generate significant improvements in time savings on each Tax Computation and Form preparation, ultimately increasing the firm’s productivity and efficiency gains by 90% in the long run.

The Bookkeeping Robot which will be launched in partnership with local autonomous institution of higher learning (IHL) Singapore Institute of Technology (SIT) is currently in the development stage. The automation application is conceptualized to utilize the Optical Character Recognition (OCR) technology and Machine Learning technology to convert scanned purchase and sale invoice documents that comes in various formats to editable and searchable financial accounts and data, and automatically transcribe them into financial journal entries that are in accordance with the International Financial Reporting Standards (IFRS) presentation and disclosure – all without the need for human intervention. Leveraging on powerful automation and artificial intelligence technology, the bookkeeping robot empowers accountants to prepare financial journal entries more efficiently. 3E Accounting is able to improve operational efficiencies while reducing the likelihood of human errors from hardcopy documentation and voluminous and repetitive data entry work.